Accessibility Statement

Last updated: September 30, 2026

Our Commitment

Power Pro Plumbing, Heating & Air is committed to making our website usable by everyone, including people with disabilities, in line with the Americans with Disabilities Act and California law. Our goal is to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA, which includes every WCAG 2.1 Level AA requirement.

Conformance Status

This website is partially conformant with WCAG 2.2 Level AA. That means most of the site meets the standard, but some parts may not yet. Our most recent review passed automated accessibility testing on desktop and mobile. We have not yet completed a full manual audit with screen readers and other assistive technologies, so we don’t claim full conformance until we have.

What We’ve Done

• Semantic headings and page regions, and a “skip to main content” link on every page;
• Keyboard access to menus, dialogs, and forms, with dialogs that close with the Escape key;
• A visible focus outline on every link, button, and form field;
• Text and control colors that meet the AA contrast ratio;
• Text alternatives for meaningful images;
• Labels on every form field;
• Animations that switch off when your device is set to reduce motion;
• Touch targets sized for easy tapping on phones.

Known Limitations

Some features on this site are provided by other companies. We choose them carefully and ask them about accessibility, but we don’t control their code, and they may not fully meet WCAG 2.2 AA:

• Online booking and chat (Broccoli and Schedule Engine). If either is hard to use, call (833) 212-2124 to book; it’s the same service.
• Customer review display (pulseM). Our reviews are also available on our reviews page.
• Spam protection on forms (Google reCAPTCHA). If it blocks you, call or email us instead.
• Financing applications are hosted on the lender’s website, under its own accessibility policy.
• Older blog articles may have images without full descriptions. Tell us and we’ll fix them.

Feedback and Contact

If something on this site is hard to use, please tell us which page and what happened. We will help you get the information or service you need, in another format if that helps, and work to fix the problem.

• Phone: (833) 212-2124, answered 24/7
• Email: [email protected]
• Mail: Power Pro Plumbing, Heating & Air, 11441 Beach St, Cerritos, CA 90703

We aim to respond to accessibility feedback within 2 business days.

How We Test and Review

This site is built with HTML, CSS, and JavaScript and is designed to work with current browsers and assistive technologies. We check accessibility with automated tools (Lighthouse and axe) and hands-on keyboard testing whenever the site is updated, and we review this statement at least once a year. This statement was last reviewed on September 30, 2026.