Frequently asked questions.

We serve homeowners across Greater Los Angeles and Orange County from three offices — Cerritos, Gardena, and Anaheim. That includes Long Beach, Lakewood, Downey, Norwalk, Torrance, Fullerton, Buena Park, Huntington Beach, Irvine, Santa Ana, and 150+ surrounding cities. Not sure if you're covered? Call (833) 212-2124 and we'll tell you right away.

Yes. Power Pro Plumbing, Heating & Air is fully licensed (CA License #766254) and insured. Our technicians are trained, certified, and background-checked — and we invest in weekly training to keep every tech sharp.

Yes — real people answer our phones 24 hours a day, 7 days a week. Burst pipes, sewage backups, and no-cooling emergencies don't wait for business hours, and neither do we. Same-day service is available too.

We've been serving Southern California for more than 26 years, and in that time we've earned 1,400+ Google reviews. Customer experience is our top priority — it's not a slogan, it's how we've grown.

Usually, yes. LA requires mechanical permits for HVAC replacements — even same-model swaps — and permits typically run $250–$1,000 through LADBS, plus HERS testing on many jobs. We handle the permits and testing as part of the job, so your work is done to code and fully documented.

Our $44.50 residential drain cleaning special includes clearing the clogged line AND a camera inspection so you can see exactly what caused the problem — roots, grease, scale, or a damaged pipe. Residential only; cannot be combined with other offers; expires 12/31/26.

Often, yes. We offer trenchless sewer repair, which rehabilitates the line through existing access points instead of excavating your yard or driveway. A camera inspection tells us whether your line qualifies.

If your tank is over 10 years old, leaking from the tank itself, or needing repeated repairs, replacement usually makes more sense. We repair and install both traditional tank and tankless water heaters — and right now a new water heater installation comes with a 10-year warranty for the price of 6. SoCalGas customers may also qualify for utility rebates up to $1,500 on qualifying tankless models.

For many older LA and Orange County homes with corroded galvanized pipes, repiping ends the cycle of pinhole leaks, rusty water, and low pressure. We'll inspect your system and give you honest, upfront options before any work starts.

HVAC stands for heating, ventilation, and air conditioning — the system that heats and cools your home while managing humidity and indoor air quality. We repair, install, and maintain every part of it: furnaces, central AC, heat pumps, ductless mini-splits, air handlers, and indoor air quality equipment.

Once a year, ideally before summer. A precision tune-up keeps your system efficient, catches worn parts before they fail on a 100° day, and protects your manufacturer warranty. Our A/C or furnace tune-up special is just $44.50.

Yes. We repair, install, and replace central AC, ductless mini-splits, heat pumps, air handlers, and furnaces. Heat pump upgrades can qualify for live utility rebates too — LADWP offers up to $2,500 per ton for its City of LA electric customers, and SCE offers instant discounts on qualifying heat pump equipment. Ask us what your home qualifies for.

It depends on your utility and equipment. As of mid-2026, SoCalGas offers rebates on qualifying high-efficiency equipment — up to roughly $2,000 on a 97% AFUE furnace and up to $1,500 on qualifying tankless water heaters — while LADWP and SCE offer heat pump incentives in their territories. Utility programs are first-come while funds last, so we'll confirm what's available for your address when we quote the job. We also offer $500 off any A/C system, equipment, or installation.

Daikin backs its products with a 12-year parts warranty, and select products (like furnaces) add 12-year unit replacement and lifetime heat exchanger coverage. As a Daikin Comfort Pro dealer, we also honor the Daikin Comfort Promise: any installation concern is resolved at no cost within one year of install. Ask us for the exact warranty details on your specific equipment.

Absolutely. From duct cleaning and filter replacement to air scrubbers, purifiers, and smart thermostats, we help SoCal families breathe cleaner air at home — especially important during fire season. Right now, air quality testing is free with any HVAC service or new installation.

Yes. We've partnered with GreenSky and Synchrony to offer flexible financing — including 0% financing for 18 months on qualifying jobs and Plan 920 (no interest if the promo balance is paid in full within 6 months on qualifying purchases with the Synchrony Bank Credit Card, with fixed monthly payments of 2.5% of the highest balance, rounded up; if not paid in full within 6 months, interest accrues from the purchase date). Subject to credit approval; Purchase APR is 26.99% for new accounts (minimum interest charge $2), monthly payments are estimates rounded up to the nearest dollar, and regular account terms apply after the promo period. See our financing page for details.

The Power Club is our membership program: $12.95 a month ($155.40 annually). Members get 15% off any repair service (up to $375), 50% off drain cleaning and AC/heating diagnostic fees, priority service, annual plumbing, sewer & drain, heater, AC, and water heater inspections and tune-ups, an extended labor warranty, exclusive promotions, and an annual appreciation gift. One membership per property; one-year minimum commitment. Learn more on our Power Club page.

Yes — we have a price match guarantee. If you have a comparable quote for the same work, call us at (833) 212-2124 and we'll walk you through how it works.

We stand behind every job with a 100% satisfaction guarantee — if something isn't right, we make it right, no questions asked. Comprehensive warranties protect your investment.

Always. Free estimates are available, and you'll get upfront options and pricing before any work begins — no surprises on the invoice. That's part of why customer experience is our top priority.

Yes — seniors, active military, veterans, and first responders save 15% on any service. Residential only; cannot be combined with other offers; expires 12/31/26. See all current offers on our promotions page.